We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2859575
provide an email address from the customer who does the payment through Ameliament
Closed

Comments

  • miguel eladio Martinez arneaud started the conversation
    August 28, 2021 at 5:36pm

    Hi There!

    I integrate in my website your pluginn so customers can book the excursions that I offer through events. Im using stripe and its working fine..Is there any chance that once the customer does the payment, the information like email adress, name, phone number... is sent to Stripe?

    Thanks in advance!


    Miguel Martinez,

  • [deleted] replied
    August 29, 2021 at 1:39pm

    Hi Miguel!

    Thank you for reaching out to ussmile.png

    Sure!

    Please go to Amelia > Settings > Payments, and scroll down to this part:

    8500516519.png

    In each button, Customer, Company, etc. there are various placeholders that you can copy into Description, and that information will be sent to Stripe after the purchasesmile.png

  • miguel eladio Martinez arneaud replied
    August 29, 2021 at 5:09pm

    thanks!!!

  • [deleted] replied
    August 30, 2021 at 12:05pm

    Hi, Miguel,

    Please feel free to contact us if you have any other questions and we will gladly respond to them as well. 

    Best Regards.