We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to know if I use the half hour slot, and I add a 10 minutes wait before, will the total reserve hour be every 40 minutes ?
Hi Johnny,
thank you for reaching out to us
Yes, just make sure to select the option Include Buffer Time in Amelia > Settings > General Settings.
I bought the app, but it only has 30 minutes buffer and more
Hello Johnny
All times in Amelia depend on the "Default time slot step" that you can set in Amelia's General settings.
Please go there and select a time slot step you can divide the desired buffer time with. For example, if you want to create a buffer time of 40 minutes, but you also want to create a 15-minute long appointment, the default time slot step should be set to 5 minutes.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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