We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Buen día, me interesa comprar el Amelia, para trabajar con reservaciones para habilitar pagos con tarjeta y traductor.
Si compro el Básico por un año, me dejará de funcionar al siguiente año? o solo es para el soporte?
Thanks!
Hi, Daniel,
Thank you for reaching out to us.
The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible misunderstanding in advance.
If you don't renew the subscription, you won't have access to our Support and you won't be able to update Amelia anymore. However, the rest of the features will remain the same, and you will be able to keep on using Amelia.
Please let us know if you have any other questions.
Best Regards.