We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2858470
Google Calendar integration
Closed

Comments

  •  11
    Christian started the conversation
    August 27, 2021 at 12:23am

    Hi Team,

    After a long sabbatical I am back at working on my website and I see there are some changes to Amelia.

    I wanted to ask about my two very large pain points if they are fixed or if not, when will that happen:

    1. I am a very organized individual with many google calendars. Is Amelia finally able to take into consideration more calendars to determine if I am free or not and to prevent booking appointments in my already booked time? THIS IS HIGHLY CRITICAL

    2. Are recurring payments (not events) implemented yet in Amelia for membership services/ retainers/ ongoing services?

    Thank you!

    Best wishes,

    Cristian

  • [deleted] replied
    August 27, 2021 at 8:19pm

    Hi, Christian,

    Thank you for choosing Amelia.

    1. Unfortunately, it's still possible to connect only one G Cal to an Employee's account, but according to our tests that should work with imported calendars as well. If you connect Calendar A to your Amelia account and then export events from Calendar B to Calendar A, these slots should become unavailable for booking in Amelia as well.

    2. Not yes, I'm afraid. We are still working on this feature and hopefully, it will be finally implemented in one of the coming updates.

    Please let us know if you have any other questions.

    Best Regards.