We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, Is it possible to create a service with a start date and end date?
Regards
Mohammad
nozw8zr5YSQlHi, Mohammad,
Thank you for choosing Amelia.
Basically, there are two types of bookings in Amelia: Appointments (aka Services) and Events. Appointments are being defined by the Service's duration, while an event has a predefined time and date set up.
For example, if you configure your service so it lasts 1 hour, and assign an employee who works Mon - Fri from 09:00 - 17:00, that service's appointments will be available for booking on every hour, so:
09:00 - 10:00
10:00 - 11:00
And so on.
When you're configuring events, you're setting the time and the date when the event will take place.
We used Events and Service on our demo sites, so you can see how both options can be applied.
Therefore, if you want to set the particular date and time slot, you probably should use Events instead of Appointments.
Best Regards.