As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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I can't get the email notifications to save or send out test emails. I've logged in and logged out, saved multiple times, tried different emails. Even if I get the pop-up notification that it's saved it won't remain. For example, I save my appointment approved notification and then click on the appointment rejected notification. When I click back to the appointment approved tab, the email body is blank again.
Hi Trey
Thank you for reaching out to us.
This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications page in Amelia, turn off the grammar checking tool, and then you should be able to save the notifications normally.