Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
My client once in a while has some people that need to reschedule there paid appointment to a different time. They offer a class at 1pm and a second class at 7 pm. When we open the appointment to change their appointment time the 7 pm option doesn't appear. Even when I choose a different date the 7 pm doesn't appear in the edit appointment screen for the customer.
7 pm is available on the frontend for people to sign up for. Is there a reason why I can't change this persons appointment time to 7 pm? DId I miss a setting somewhere?
I should add these are group appointments
Hi, Ken,
Thank you for choosing Amelia.
Could you please tell if you updated Amelia to the most recent version 4.1? If no, we would highly recommend doing it.
Also, please make sure that your WP Time Zone is set to the City and not to the UTC format.
Looking forward to hearing from you.
Yes the version is 4.1 and the time zone is set correctly.
Hi Ken!
Thank you for contacting back
Rescheduling group appointments can be a bit tricky, as they are mostly booked from the frontend, or done by a customer / client of yours.
You would need to cancel the first one in the backend, then find the group appointment for 7pm, and add the customer there into that group.