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  Public Ticket #2857600
Booking Multiple time slots in a single shopping session
Closed

Comments

  • Raghuvir started the conversation
    August 25, 2021 at 11:51pm

    Hi Team, 

    Could you please let me know how can we book multiple time slots in the same session? 

    For example: Amelia allows only one slot to be selected for booking. I would like to select 0900-1000 and 1000-1100 for example and its an either or for Amelia which is annoying to say the least.  

    I read a couple of posts where you mentioned that there is a workaround. Could you please share the details of the workaround please - since this is a critical functionality for my business. 



  • [deleted] replied
    August 26, 2021 at 2:15pm

    Hi Raghuvir,

    thank you for reaching out to ussmile.png

    At the moment this can only be achieved with the Packages feature, available in your licence, Pro.

    You would create a package offering multiple appointments for a service, so when the customer books they can choose Tuesday 9am - 10am, then below it in the next appointment window Tuesday 10am-11am.

  • Raghuvir replied
    August 27, 2021 at 9:29pm

    Thanks Ivana. This works. Definitely not ideal. It is what it is. I know this functionality is your backlog for a couple of years now. Waiting for this functionality to be built is liking waiting on Godot. :) 

    This workaround helps but the customer experience is just bad. 

  • [deleted] replied
    August 28, 2021 at 3:48pm

    Hi Raghuvir,

    thank you for the kind replysmile.png

    Yes, unfortunately the situation that happened last year delayed many of our plans and project - hopefully we will be able to make those features possible faster.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.