Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2857600
Booking Multiple time slots in a single shopping session
Closed

Comments

  • Raghuvir started the conversation
    August 25, 2021 at 11:51pm

    Hi Team, 

    Could you please let me know how can we book multiple time slots in the same session? 

    For example: Amelia allows only one slot to be selected for booking. I would like to select 0900-1000 and 1000-1100 for example and its an either or for Amelia which is annoying to say the least.  

    I read a couple of posts where you mentioned that there is a workaround. Could you please share the details of the workaround please - since this is a critical functionality for my business. 



  • [deleted] replied
    August 26, 2021 at 2:15pm

    Hi Raghuvir,

    thank you for reaching out to ussmile.png

    At the moment this can only be achieved with the Packages feature, available in your licence, Pro.

    You would create a package offering multiple appointments for a service, so when the customer books they can choose Tuesday 9am - 10am, then below it in the next appointment window Tuesday 10am-11am.

  • Raghuvir replied
    August 27, 2021 at 9:29pm

    Thanks Ivana. This works. Definitely not ideal. It is what it is. I know this functionality is your backlog for a couple of years now. Waiting for this functionality to be built is liking waiting on Godot. :) 

    This workaround helps but the customer experience is just bad. 

  • [deleted] replied
    August 28, 2021 at 3:48pm

    Hi Raghuvir,

    thank you for the kind replysmile.png

    Yes, unfortunately the situation that happened last year delayed many of our plans and project - hopefully we will be able to make those features possible faster.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.