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  Public Ticket #2857470
Confirmation Emails
Closed

Comments

  • Becky started the conversation

    Is there a way to include a link in confirmation emails to allow guests to add the appointment or event to their calendar?

  • [deleted] replied

    Hi Becky,

    thank you for reaching out to ussmile.png

    Sure; you can send them ics calendar files automatically or allow them to add to calendar themselves; please go to Amelia > Settings > General Settings > and activate either:

    Show Add To Calendar option to customers 

    or

    Send ics file in the notifications 


  • Becky replied

    Thank you, I was able to enable that setting, but I don't see under the "Notifications" section how to add ics file, and when I tried to send a test email through the system I didn't see a link to add to calendar anywhere. Thank you!

  • [deleted] replied

    Hi, Becky,

    Please open the Amelia -> Settings -> General Settings page, and there you will see the corresponding slider:

    7940652791.png

    Hope that will help.

    Best Regards. 

  • Becky replied

    Right...I did that and then I sent myself a test notification and didn't see the ics file. Is that because it was a test?

  • [deleted] replied

    Hi Becky,

    yes, because test email does not include any actual booking so it can't send the ics. 

    It would be the best to test this by making a test booking and setting your email as a customer emailsmile.png