We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I recently purchased the developer LTD package. I'm very stoke to be moving my clients to Amelia from Acuity booking. However, there are a few features I'm unable to find and would like to ask about.
In Acuity, one feature available is to only let clients book next to appointments that are already booked, so that there aren't big gaps between appointments.
Another feature is to only show half of the available bookings at one time so that the calendar appears busier than it really is.
Are these features available?
Hi Adam,
thank you for reaching out to us!
Amelia does not have these specific features I'm afraid; any client can book anytime that is available. With Recurring bookings, customer can book 9am today + multiple following days at 9am.
You can optionally restrict how much in advance customer can book, so that they see only the next few days as available.