As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello! We have a few questions regarding Amelia:
Limit the number of appointments for each customer: The possibility to limit the number of appointments that customer can take to avoid abusive clients to lock a lot of appointment slots.
Block users: The ability to block user to prevent conflict users have access to make reservations.
More detailed clients profile: Are you planning to have a more detailed client profile, for example to view a detailed list of the appointments taken, services and dates instead of only the amount of appointments?
Additional appointment statuses: Are you planning to add additional appointment statuses like "Didn't show up" or "Not arrived"? This will be helpful to block users who take a certain amount of appointments and doesn't show up in the store. Maybe 4 missed appointments can result in a user lockout. If this is planned, it will be great.
Thanks!
Hi Leonardo,
thank you for reaching out to us
The only way to limit the number of appointments per customer at the moment is to offer exclusively Packages that will have only a certain amount of appointments. However, once that package is booked customer can later purchase another one; so there is no direct way to block a customer or limit them from booking.
For the client profiles there is currently Customer Panel; we don't have an expansion in plan soon, however, for any additional profile requirements and additional appointment statuses, I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.