Okay
  Public Ticket #2857265
Functionality
Closed

Comments

  • Leonardo started the conversation

    Hello! We have a few questions regarding Amelia:

    Limit the number of appointments for each customer: The possibility to limit the number of appointments that customer can take to avoid abusive clients to lock a lot of appointment slots.

    Block users: The ability to block user to prevent conflict users have access to make reservations.

    More detailed clients profile: Are you planning to have a more detailed client profile, for example to view a detailed list of the appointments taken, services and dates instead of only the amount of appointments?

    Additional appointment statuses: Are you planning to add additional appointment statuses like "Didn't show up" or "Not arrived"? This will be helpful to block users who take a certain amount of appointments and doesn't show up in the store. Maybe 4 missed appointments can result in a user lockout. If this is planned, it will be great.

    Thanks!

  • [deleted] replied

    Hi Leonardo,

    thank you for reaching out to ussmile.png

    The only way to limit the number of appointments per customer at the moment is to offer exclusively Packages that will have only a certain amount of appointments. However, once that package is booked customer can later purchase another one; so there is no direct way to block a customer or limit them from booking.

    For the client profiles there is currently Customer Panel; we don't have an expansion in plan soon, however, for any additional profile requirements and additional appointment statuses, I'll kindly ask you to add it as a feature suggestion on this page

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.