We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
I would like to know if the plugin is already fully translated to Spanish from Spain.
I saw that i can use Loco for it, but i need to consider it to give a budget to my client.
Thanks.
Hi Francisco,
thank you for reaching out to us
At the moment, 92% of the plugin is translated - we are working on the remaining strings to make it 100%.
As we don't have native speaker involved at the moment, we are relying on native speaking clients who shared their translation files with us kindly, and made this percentage possible.
Hola Francisco,
Yo lo he instalado recientemente y como dice Ivana casi en su totalidad está traducido. Pero con Loco no tendrás ningún problema.
Un saludo,
Marc
Hola! yo recien lo instale y configure para un laboratorio de analisis clinicos y no necesita ninguna tradución. El español que trae es suficiente, Soy de México
Hi Marc and Bernandino,
thank you so much for the kind input!
I'm glad that you're satisfied with Amelia and that current translation level works for you; we will make sure to update it as soon as possible.