Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi!
The plugin (services and the rest) are not loading on the frontend of our site! It's loading infinitely. But it's showing up on development environment! I.e if to say I logged in as admin ! It loads on elementor previews but not for normal site visitors or customers
Looking forward to hearing from you soonest
Hi, Ahmad,
Thank you for choosing Amelia.
Could you please try to disable the "Use already loaded Vue" option in Amelia -> customize?
Also, please clear the site cache and see if it resolved the issue.
If you have any membership or access restriction plugin, please disable it or exclude pages with Amelia from its settings.
If that doesn't help, please provide us with a temporary WP Admin login for further investigation. You can provide credentials as a private reply to this ticket.
Best Regards.