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  Public Ticket #2856639
New wordpress/amelia user sent to backend
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  • Basim Hafiz started the conversation

    Whenever a new account registers for an event/appointment, I can see that they recive an automatic link which sends them to the wplogin page, and as a result the BACKend customer panel, i want it to send the user to the amelia customer panel on the FRONTend instead. How do i do this?

  • [deleted] replied

    Hi, Basim,

    Thank you for choosing Amelia.

    I'm afraid, there's no option to create the Customer's account before this Customer makes his/her first booking at the moment. 

    So, the Customer's profiles can be created automatically after the first booking - on the back-end or in the front-end Customer panel.

    1. For creating a back-end Customer's account you should enable "Automatically create Amelia Customer user" in Amelia settings -> Roles -> Customer. Then, after the first booking, a Customer will receive an email from WordPress with the access link. So, if you don't want your Customers to access the back-end, you should disable the "Automatically create Amelia Customer user" option.

    2. If you want your Customers to access their profiles on the front-end Customer panel, you need to create a Customer panel and include %customer_panel_url% placeholder in the Appointment Pending or Appointment Approved email notification (not in the Customer Panel Access notification since this one is made for the password change):

    4666329439.png

    After they receive an email that their appointment is booked, they will see the link to log into the Customer Panel, and the first time they visit that link, they will enter the password which they will later use to log into the panel.

    Also, if you test the Customer Panel, you should book a test Appointment with an email address that wasn't used for any Amelia user before. You should access the Panel being logged out from the WP Admin user (it will be even better if you use incognito mode). Only then the link and the Panel itself will work correctly.

    Hope that will help.

    Best Regards.