I have tried and followed your smpt tutorials on seeting up an smtp, im usuing a google account and have tried both 465 (SSL) & 587 (TLS) but no emails seem to be sent to either the emplyee or customer. I tried setting up mailgun instead but theres no clear tutorial on how to set that up online. Im very confused, all i want is emails to be sent without going into the customers junk.
Could it have something to do with my php? mine is 7.3
Issue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings.
2. Your website has PHP version less than 7
3. The credentials are not correct
4. There's something else blocking the notifications from being sent.
5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
I have tried and followed your smpt tutorials on seeting up an smtp, im usuing a google account and have tried both 465 (SSL) & 587 (TLS) but no emails seem to be sent to either the emplyee or customer. I tried setting up mailgun instead but theres no clear tutorial on how to set that up online. Im very confused, all i want is emails to be sent without going into the customers junk.
Could it have something to do with my php? mine is 7.3
Hi Basim,
thank you for reaching out to us
Issue with email notifications could be caused by several reasons:
1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your website has PHP version less than 7 3. The credentials are not correct 4. There's something else blocking the notifications from being sent. 5. If you're using Gmail, please make sure "Allow less secure apps" is enabled.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.