On the backend when I try to manually enter appointments it's not letting me choose any hour. For example I'm trying to enter manually a 3 hr appointment from 8pm-11pm BUT the only options I'm getting are 3pm, 6pm, 9pm. How can this be changed and fixed?
Appointments are available according to the Employee's working hours, so please make sure that the Employee's working hours are set up correctly in the Employee's profile, and that there are no other bookings or Events that would block a new booking.
Also, please try to disable the "Use service duration for booking a time slot" option in Amelia -> General Settings.
On the backend when I try to manually enter appointments it's not letting me choose any hour. For example I'm trying to enter manually a 3 hr appointment from 8pm-11pm BUT the only options I'm getting are 3pm, 6pm, 9pm. How can this be changed and fixed?
Hi, Nicholas,
Thank you for choosing Amelia.
Appointments are available according to the Employee's working hours, so please make sure that the Employee's working hours are set up correctly in the Employee's profile, and that there are no other bookings or Events that would block a new booking.
Also, please try to disable the "Use service duration for booking a time slot" option in Amelia -> General Settings.
Best Regards.