We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
When event is booked from website, I want to make custom notification for Empolyee. I am getting this error message when try'ng to save custom message.
Error - Notification has not been saved
Appointments are approved. I try'd settings with php, gmail, wp mail. Disabled plugins. All appointment notification give this error, when i want to write message.
Ty.
Hi, Uku,
Thank you for choosing Amelia.
This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-on, please disable it. It should resolve the issue.
Looking forward to hearing from you.
Ty. Fixed. I deactivated the Grammarly Chrome plugin.
Uku,
I'm glad to hear the issue was resolved.
Please feel free to contact us if you have any other questions.
Best Regards.