As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, we're interested in buy the annual basic plan to test the software, but is possible make a plan upgradeĀ and pay only the rest of money, for example in the developer lifetime plan?
Thanks
Hi Andres,
thank you for reaching out to us, and for taking interest in Amelia
Sure - you can upgrade from Basic to Pro anytime; just contact us and provide the email you purchase Basic with, and let us know if you want Pro Annual or Pro Lifetime.
Then we will contact our reseller Paddle, and they will charge the payment method you use for Basic, for the amount of the difference between Basic and Pro.
So, if you decide to do so in the future please let us know