Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
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お客様のスマートフォンに送信された確認メールが文字化けすることがあるようです。
原因を知っていますか？
また、それを改善するために設定を構成することは可能ですか？
Hi, Ryuichi,
Thank you for choosing Amelia.
The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible misunderstanding in advance.
As far as I understand, you have issues with email notifications. Could you please clarify what exactly happens? Also, a screenshot would be very helpful.
Looking forward to hearing from you.
Best Regards.
Thanks for your reply.
I do not have the screenshot data.
A customer reported that he is experiencing garbled characters.
It seems that the problem is occurring on Japanese smartphone devices, do you know the cause?
Ryuichi,
Unfortunately, we don't have anyone who owns a Japanese phone in our team, therefore we never tested it before. However, we didn't receive any complaints about that before, so it might be related to the browser.
Could you please tell if this issue occurred on iOS or Android phones, so we will be able to test it?
Best Regards.