We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it possible to purposely allow for double booking only on some services with Amelia?
For example, we have Service A and Service B. Service B only takes a minute to complete and we want clients to be able to book Service B during the time slot of Service A. However, we do not want clients to be able to book two Service As at the same time as Service A takes about an hour to complete.
Thank you.
Hi Jude,
Thank you for your interest in our plugin.
Unfortunately, two different services assigned to the same employee cannot be booked at the same time. The only solution would be if you assign these two services to two different employees and if you don't need employee selection hide it from the booking form (we have an option for this on the Customize booking page). In that way, Service A and B would be bookable at the same time, but Service A will be bookable just once.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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