Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hello,
Any notifications triggered from an backend action (adding attendee's to events etc) are not being send out in the customers language - only the default notification is sent. Is there a work around for this?
Note: this is also an issue when using the Employee panel.
Hi Miriam
Notifications language is recognized by the language of the booking form used. Since you are performing these actions from the backend no booking form is used, and there is nothing to trigger the translated notification to be sent out.
That's what I thought. We do use 2 languages in the the "default" notifications so we can still communicate cancelations & changes to our customers. We were very happy when the update meant we could translate the notifications and it's a real shame that this functionality isn't 100% (yet).
What would be good is for the customers profile to be set to the language used when they made their first booking and for notifications to use that rule. Customers could also then update their preferred language in the customer panel. I'll add a feature request for this :)
Thank you
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!