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I set up an Employee. It seems fine.
Next, under Services, I set up a Category. Then I added a Service but when I get to the Employee field, no employee shows up in the dropdown. It just says "No Data". I can't save the service because I can't assign an employee.
Also when attempting to add the Service, I am able to choose the category I had just created. But, when I go back to the Service screen, no categories show up.
Hi, Chip,
Thank you for choosing Amelia.
It could be that you created a Customer or Employee with the same email address that your Admin user has, and that resulted in mixed permissions, that's why Amelia doesn't show you Events since it can't recognize you as Admin.
So, what you can do to fix that:
1. Please check in your Customers/Employees list if there is a customer/employee with your WP Admin's email address. If so, delete this customer or employee and check if you can see and create Events afterward.
2. If this doesn't help, please create a new Admin user with an email address that wasn't used in Amelia before, and try to create Events under this user. If that works, please access your database, the wp_amelia_users table (it can have another prefix rather than wp_ depending on your database), and edit your current Admin user - delete any additional roles, leaving only the Admin one.
If that doesn't help, please provide us with a temporary WP Admin login (it should be a new one, not the one that you currently use). You can post credentials as a private reply to this ticket.
Looking forward to hearing from you.
My server uses the GridPane 6G Web Application Firewall. When you mentioned that the server was not allowing Amelia API calls, I experimented with the 6G WAF settings. By turning off "Block Bad Requests", the problem seems to have gone away.
Chip,
Thank you for sharing your solution with us, that might be very helpful for other users.
Please let us know if you have any other questions.
Best Regards.