That can be achieved by disabling the Phone number field in Amelia -> Customize. Please choose the booking form that you want to change on the top of the Customization page, and then edit the corresponding element:
In that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi,
Could you tell me how to hide the phone field (see attached)?
We don't need to know customers' phone numbers, so we simply want to hide it from the form.
Hi, Sho,
Thank you for choosing Amelia.
That can be achieved by disabling the Phone number field in Amelia -> Customize. Please choose the booking form that you want to change on the top of the Customization page, and then edit the corresponding element:
Best Regards.
Hi Liza,
Thank you for your reply.
I set "Display field" off in the phone filed, as you said.
However, there is no change in the website.
I pressed "save" and confirmed that "Display field" is actually off.
Also, deleted cache but no change.
Any suggestion?
Thank you,
Sho
Hi Sho,
thank you for contacting back.
Please go to Amelia > Settings > General Settings, and make sure that Phone was not set as mandatory there as well.
Hi Ivana,
Thank for your reply.
It is not set as mandatory there.
Best,
Sho
Hi Sho,
thank you for contacting back!
In that case, please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Sho,
thank you so much!
Please advise about the restriction; which countries are allowed? I can use VPN or you can allow access to Serbia, just let me know.
Hi Liza,
Looks perfect!
Thank you very much!
Best,
Sho
Sho,
I'm glad I could help
Please feel free to contact us if you have any other questions.
Best Regards.