Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi,
Sorry to make this ticket public, but would someone be able to look at PRIVATE TICKET #2853206 yesterday. The purchase code I have from Envato doesn't allow me to submit a support ticket. I still can only submit a pre-sales ticket even though the plugin was paid for which I think pre-sales takes less priority.
Thanks,
M
Hi, OmegaPrime,
Thank you for choosing Amelia.
As I already mentioned in the private ticket, we will need you to provide the email address that was used for the purchase.
Looking forward to hearing from you.
Hi,
I will update that ticket now as I only received an alert for this ticket and not that one.
Thank You.
OmegaPrime,
I'm sorry, I just found your private ticket (somehow it's not added to your profile, that's why it's a bit confusing.
I believe my colleague Ivana will help you with that at the earliest possible time.
Best Regards.
Hi Liza,
Thank You Ivana did reply.