Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2853509
Loading circle when opening wpdatatables
Closed

Comments

  • Yassine SOUKRET started the conversation

    Hello!

    I have a problem when I try to see my tables; an infinite  loading circle appeares and I can't enter to see my tables. Is it because I have created a lot of tables ? What should I do Please ? 


    Thank you in advance for your help. 


  • [deleted] replied

    Hi Yassine,

    thank you for reaching out to ussmile.png

    It could be due to the data amount, but does the backend eventually load if you leave it like that for an extended amount of time or no? Because if it loads infinitely it may not be that.

    Do you have 3.5 version?

    If so, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.