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  Public Ticket #2853474
non-selected options disappear
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  • Ash started the conversation

    Hello, I'd like that if the option is nothing (zero) that it doesn't show up.


    1. For example, on the service, when the price is 0, the 'how many' and 'duration' disappears. This is good.

    BUT on the 'extra' if the duration is zero, it has a 'slash' instead of disappearing.

    duration:
    /

    is it possible to just have duration disappear?


    2. Also, in that 'extra' spot, if the max is '1' then there's no point in showing that number 1? is it possible to remove that from the form??


    3. lastly, as of now, the confirmation page shows the 'start' time of the service but not the end time


    9:00 

    but I"d like for it to say

    9:00 - 10:00 


    Is that possible to do?


    Thanks in advance.

  • [deleted] replied

    Hi, Ash,

    Thank you for choosing Amelia.

    1. That can be resolved with custom CS. Please provide us with the URL to your booking page, so we will be able to find a suitable selector.

    2. Same.

    3. Probably, the ending time was disabled on the Customize page. Please go to Amelia -> Customize, select the booking form that you use, and check the settings of the corresponding element:

    2344364024.png

    Best Regards. 

  • Ash replied

    Hello, here is the link to the form:

    http://www.eitomo.com/en/contact-us/

    About my 3rd question, the fix you suggested didn't work. I'm talking about the final page where it says 'local time' instead, I'd like for it to say 

    9:00 - 10:00 

    the start and stop time. 

    Also, I'd also like it so that the 'extra' that's added can only be added once. Is that possible? I don't need that 'extra' button to still be there after something is selected.


    Oh, and it would also be a BIG help if instead of 'additional persons' it was the group size. This is for lessons so instead of '4 extra people' it simple said '5 people' (for the group).


    Thank you for your time.

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  • [deleted] replied

    Hi Ash!

    Thank you for contacting backsmile.png

    I see, unfortunately this Local Time only shows the start time of the chosen appointment, as it does not have a variable input for the endtime.

    Extra cannot automatically disappear either I'm afraid; it probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?

    For the change of "people" label, you can use Loco Translate or POEDIT.

  • Ash replied

    What about the issue with the 'duration' being zero and it disappears rather than have a slash? Also, with the quality being 1 and it disappears also. I was told this could be achieved using css. That is why I posted the form and the pictures. If the end time can't be shown, that's fine. Same for the extra.

    I really need the duration and the quantity ones to fade if they are zero or 1.

  • Ash replied

    It's very disappointing to wait all day for a response and the response doesn't even address my original issue.