Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2853258
Not Activating PRO Version
Closed

Comments

  • Hugo started the conversation

    Hi, I recently bought the PRO Version of Amelia, downloaded the PRO Plugin, deactivate and erased the old one....installed the new one but it still  asking me to Upgrade to the Full Version. 

  • [deleted] replied

    Hi Hugo

    Thank you for reaching out to us.

    Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that.

    The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.

    You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.