We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2852741
Woocommerce product attributes
Closed

Comments

  • Miss Planty started the conversation
    August 19, 2021 at 12:06pm

    Hi, first let me say I really love Amelia!

    I use it for a small store in Germany that uses the integration with woocommerce. When customers create an order another plugin called "germanized" automatically generates a bill. When using "real" products with attributes and variations those appear on that bill entirely.

    But when customers buy an event via Amelia all I got on that bill is the product's name without any further information such as people count, time and extras. Those information appear in shopping cart and I'd like to have them on the bill, too.

    Is there a way? Can reservation infos be treated as woocommerce product attributes?

    Thanks in advance!

  • [deleted] replied
    August 19, 2021 at 10:19pm

    Hi, Miss Planty,

    Thank you for choosing Amelia and for your kind words as well.

    We didn't test this plugin yet, but it seems like it's a pretty big thing in Germany (I received a few questions regarding Germanized recently).

    You can try to add MetaData and description to WooCommerce products in Amelia -> Settings -> payments -> WooCommerce, we cannot tell you precisely, but probably this data will be transferred to the Germanized plugin as well:

    3688824582.png

    Best Regards.