We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2852473
Packages of services
Closed

Comments

  • Alex started the conversation

    Hello. Please explain how can I create an appointment as part of a package from backend? For example, customer selects a package (including 15 appointments) at front-end page and creates one appointment. How can he use another appointments from package? Or how can I create such appointments? Thanks in advance. 

  • [deleted] replied

    Hi, Alex,

    Thank you for your inquiry.

    At the moment, only a Customer can book Appointments from a package on the Customer Panel. It is not possible to book Appointments from Packages on the back-end, unfortunately.

    You can suggest that as a feature request here, or check if this request was already submitted and vote for it. 

    Please let us know if you have any other questions.

    Best Regards.