We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2851689
Shortcode Issues
Closed

Comments

  • Mohamed Amer started the conversation

    Dear Support Team 

    The shortcodes for customer & employer panel show nothing on frontend and there is an error on the console. I am attaching a screenshot for the error.

    Not all the shortcodes display the error, some of them working well and the rest are not working. 

    I tried to disable all the plugins but the result was the same.

  • [deleted] replied

    Hi Mohamed,

    thank you for reaching out to ussmile.png

    This is a vue error, please go to Amelia > Settings > Customization and make sure to turn on Use Preloaded Vue option.

  • Mohamed Amer replied

    Many thanks Ivana. It worked perfectly!!

  • [deleted] replied

    I'm glad it worked Mohamedsmile.png

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.