As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
Hi,
I've got Amelia set up on a client website to take deposits, and I've got appointments set to be manually approved. When is the payment for the deposit taken?
My client wants to approve the appointment and then take the deposit, is this possible?
Thanks xo
Hi Danielle,
thank you for reaching out to us
The deposit is taken immediately when customer is booking.
The pending appointment will have the deposit taken, and if you don't want to approve the appointment and cancel it, it would be needed to refund the deposit to the client as well.