We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'd like to have some Amelia boxes appear on click as an Elementor popup.
I found some pretty old threads where advice was given, but I wanted to know if there were any updates since those older threads. Additionally, I think I'll need extra support to make sure this works for me, so I wanted to open up my own ticket.
Thank you
Heya Devan!
Thank you for reaching out to us
I am not sure if this is what you saw, but here is an "official" pop up tutorial:
We added a shortcode for the popup - it needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look like in the Elementor pop-up:
[ameliabooking trigger=amelia-button-id]
so if the button ID is 1 it will be:
[ameliabooking trigger=1]
So, you create a PopUp and set this shortcode in the popup, you will see the option Load booking form manually when you create Amelia shortcode, where you need to provide the button's ID, please look at the attachment.
When you create a button, on which the PopUp will be called, you set its Button ID (that you will provide in the shortcode above afterwards):
You need to enable the "Prevent Closing on Overlay" option in the popup settings:
Hi Ivana,
Thank you!!
What if I want to make an Amelia booking pop up for a specific Amelia employee? Is that possible?
The case: I have a therapists page: https://thrive-34abbf.ingress-earth.easywp.com/therapists/
I'd like to have a "Book with [insert Therapist Name] button. When the user clicks, I'd like for an Amelia widget for that specific employee to popup.
Let me know if this is possible :)
Thanks,
DR
Edit: Figured it out! I can make a specific employee's Amelia box pop up with the following short code set up:
[ameliabooking trigger=X employee=Y], where X is the number of the button ID and Y is the specific employee's ID number in Amelia (you can find this in Dashboard > Amelia > Employees).
Hi, Devan,
Sorry for the delayed response.
And thank you for letting us know that you've found the solution.
Please feel free to contact us if you have any other questions.
Best Regards.