We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2848758
Appointment Edit Grey Out
Closed

Comments

  • Matt Travers started the conversation
    August 13, 2021 at 7:59pm

    On the appointment page, the edit status or edit appointment doesn't work. It's greyed out and not clickable. The "Add new appointment" button isn't in the top right corner either... Am I missing a setting or something?

  • [deleted] replied
    August 14, 2021 at 8:53am

    Hi Matt,

    thank you for reaching out to ussmile.png

    Please make sure that you have a full version of Amelia and that there are no double Amelias in WordPress > Plugin.

    Also, it needs to be version 4.1.

    Please check, if it's full version 4.1. please let me know, I would need to request a wp admin access.