We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2848665
'Table has no rows' error message
Closed

Comments

  • Jason started the conversation
    August 13, 2021 at 4:59pm

    Hello,

    I am trying to create a table linked to an existing data source (Google sheet)

    I keep getting the error message "Taable has no rows"

    I've tried many different things including the methods outlined in this article: https://wpdatatables.com/faqmd/im-trying-create-table-google-spreadsheet-get-error-message-table-data-source-no-rows/

    However nothing seems to work. Thanks

  • [deleted] replied
    August 16, 2021 at 5:51pm

    Hi Jason

    Thank you for reaching out to us.

    This usually happens if the source file is not formatted correctly.

    Please note that there are some limitations when using Google spreadsheets to create tables in wpDataTables. Formatting applied in the original file (font families, color, size, fill color, etc.) will not be copied over to the wpDataTable, but you can make whatever adjustment you may need in WpDataTables.

    Please refrain from using any special formatting in the source file as the plugin may not be able to read the data properly and may result with an error.