We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Here what I want to do (tell me if it's possible):
For our business, we have 14 parishes/states which then have multiple locations each. I'd like our customers to be able to select which parish/state they are in and then select which location/office in that parish/state they want to go to for the service.
As it is now, they can select a service and select where they want the service but with 14 parish/states and multiple locations in each (all offering the same service), that list will be pretty long. I'm hoping there's a way to cut the list down based on where they say they are and improve the experience - or do this in another way entirely.
Help?
I think i've found an adequate workaround for this using the "categories."
Hi Theodore!
I'm glad that you have found a solution; you can also use [ameliacatalog] view to display your categories first
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.