We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
could you guide me the path of default form file?
Also I need to translate label settings "Employee"
Could you pls help me?
Hi, Carolina,
Thank you for your inquiry.
If you have a paid license and your plugin has version 4.0+, then you can modify the booking form on the Customize page. Otherwise, it's not possible to change the booking form that much.
You can change the label "Employee" in Amelia -> Settings -> Labels, for example:
Hope that will help.
Best Regards.
Hello thanks for reply
Yes i have license version 4.0.1 but customize page for custom fields and I need to clear first and last name and make it just one field "your name"
You can change the label "Employee" in Amelia -> Settings -> Labels, for example:
my question is how to translate it not change, could you help please
Hi Carolina!
Thank you for contacting back
The default language of your Amelia will be the one that you have chosen in the WordPress settings.
The plugin and labels can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI.
If you want to use POEDIT then please follow these instructions:
1. Download Amelia from our TMS Store and save the ameliabooking.zip file on your computer.
2. Unzip downloaded file.
3. Download and install POEDIT.
4. After that, open the program and open the file from the extracted folder on your computer ameliabooking/languages/en_US/wpamelia-en_US.po.
5. Translate all the strings on your language.
6. Save the file as the plugin suggests (the language code; for example wpamelia-id_ID.po if your language is Indonesian) and it will generate a new wpamelia-id_ID.mo file. You can find your language code here.
7. Go to ameliabooking/languages/ folder and create a new folder. Name it as the language code for your language (in our case, for Indonesian, it is id_ID) and then copy these two files called wpamelia-id_ID.po and wpamelia-id_ID.mo into it. Proceed with copying the whole folder id_ID back to your website in folder ../wp-content/plugins/ameliabooking/languages/.
Of course, you will use language code for your language (we use Indonesian language, and its language code "id_ID" is just an example).
When you finish that, it would be nice to send us the translation, so we can include it in our next major update so you don't have to copy this folder from local machine on every update.
Hope this helps.