We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Team,
i would like to remove the field "Bringing Anyone with You?:" from my Form, but i do not see an option to do that. That is a field i do not need and showing this to my customers might be irritating, definitely non professional to ask nonsense questions (for my services). Also i do not want Field/s "Extra" to show up.
How can i remove it?
My site is not published yet.
Sincerely
Alexander Sieg
Hi Alexander,
thank you for reaching out to us
First please make sure that you have Amelia version 4.0.1
Go to the Services, and make sure that this option is not active in any Service. It will not show unless it's active in one of your services.
For the extras as well; if you don't have any Extras it will not show. If you do, but you don't want to display them, go to Amelia > Customization, and you will be able to deactivate it here: