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  Public Ticket #2846374
booking form keeps loading
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  • Reginald started the conversation

    Hello...

    I have copied an existing service and renamed the copy to a different name. The booking form for this new service does not load...

    I already tried to:

    • clean the caches
    • deactivate and activate Amelia
    • Saved the employee again
    • The employee has a location

    I can not delete the employee and enter the same employee again, because he has a lot of active and important appoinments that I can not lose/delete.

    The strange this is that the original does load!

    What am I doing wrong?

    Please help!


    Best regards,


    Reginald


    Ps. Being from Holland, I am very, very, very, very happy that you integrated Ideal/Mollie Payments. Thank you!




  • [deleted] replied

    Hi Reginald,

    thank you for reaching out to ussmile.png

    Have you made any other changes to this service apart from the name?

    Please check these points:

    1. Are these services visible on the site? 

    9142153063.png

    2. If they are, is the employee assigned to these services?

    3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included.

    4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.