We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey, the passwords of my client have changed.
So i reintegrated the application with outlook. This went very smoothly, but now the coming 2 weeks seem to be full in the front-end but they are not on the backend/calendar. Any Ideas?
Hi, Viktor,
Thank you for choosing Amelia.
I'm not sure if I understood the issue correctly, could you please attach a screenshot of the problem?
Also, please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside. You can post credentials as a private reply to this ticket.
Best Regards.
The dates from today on are not fully booked. So the schedule is for some reason blocked out untill 23 of august. After updating an outlook password
Viktor,
Could you please provide us with a temporary WP Admin login, so we will be able to look into the issue from the inside?
You can post credentials as a private reply to this ticket.
Best Regards.
That did not solve the problem!