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Okay
  Public Ticket #2845424
E-Mail notifications used still the old configured e-mail as sender and ignored the new one
Closed

Comments

  •  1
    Ute started the conversation
    August 9, 2021 at 8:57pm

    Hi,

    I  moved my Word Press application with Amelia from the pilot domain (https:// pre.klavier-unterricht.de ) to the productive domain https://callofmusic.com  and all is working well. Only the notifications are still sent by the old e-mail adress, so the customer see pre.klavier-unterricht.de WordPress <[email protected]> as sender and not the new configured  e-mail platform@callofmusic. I did this change in the Notification/Settings from Amalia.

    Thanks
    Thomas

  • [deleted] replied
    August 10, 2021 at 10:09am

    Hi Ute,

    thank you for reaching out to ussmile.png

    Can you please try purging all of the cache on your site and browser? It can happen that browser still "remembers" the old address.

  •  1
    Ute replied
    August 17, 2021 at 6:16pm

    Hi Ivana,

    that I have done, I also used a privat window without any caching.
    What else I can check, pls let me know.

    Best regards

  • [deleted] replied
    August 18, 2021 at 11:19am

    Hi Ute,

    thank you for contacting backsmile.png

    You can try accessing the database and deleting this email from amelia_settings file.