We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Having a nightmare with Notifications. Nothing is sending despite receiving a message sent indication and in addition, all of the email templates are blank and will not save text. Any assistance gratefully received!
Cheers
Andy
Forget it, sorted, spotted the Grammarly solution and clearly user error for the rest!
Hi Andy!
I'm glad to hear that you have found the solution; we are aware of the Grammarly conflict and will be working on releasing a fix.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.