We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to populate a Custom Field with a value. I've tried Javascript, but there's no #ID for the field; I can only choose a CSS selector:
<script>
document.querySelector("#am-confirm-booking > div:nth-child(1) > form > div.am-confirm-booking-data.el-row > div.am-custom-fields > div > div:nth-child(1) > div > div > div > input").setAttribute("value", "test");
</script>
This is not simply a placeholder, I need an actual value.
The result I'm trying to achieve is to populate the field with a value from the URL, such as http://example.com/booking?value=test, but I can't seem to add data to the field.
Any ideas? :)
Hi Alexander,
thank you for reaching out to us
Custom fields cannot be prepopulated at the moment using variables; they need to be manually filled by the user I'm afraid.
It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.
But we can recommend these services for customization:
https://codeable.io/?ref=l1TW1
https://wpkraken.io/?tms-plugins
They do develop such solutions, so can you please send your inquiry to them?
Hi Alexander
Unfortunately the plugin doesn't have the ability to parse the information collected in that way that is why it is ignoring it. We would be more than happy to give you any advice on how to achieve what you need, but I'm afraid our support team doesn't possess the required knowledge and our developers don't accept custom requests at the moment.
If there is anything else we can assist you with please don't hesitate to ask we will do our best to help
Hello! I am trying to do the same thing, could you please instruct on how this can be achieved?
Hi Maria and Howard,
thank you for reaching out to us
Please make sure to open separate tickets and we will be happy to assist, as having 3 clients in one ticket could lead to a slower process.