We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
Is it possible to store different notification templates for different services?
In this specific case, a link is to be sent in the customer's notification email for only one service. All other services should not sent the link in their notifications.
Are there any hooks to change the email templates or something like conditional logic?
Mario
Hi Mario
Thank you for reaching out to us.
I'm afraid, this option isn't available at the moment. There's only one template for each Appointment or Event notification, and it can either be enabled for all Appointments/Events or disabled also for all Appointments/Events.
However, our developers are already working on a new custom notifications feature, and it will be added to the next update or the one after. I can't tell you precisely when it will be implemented but approximately in 6-8 weeks.
Please let us know if you have any other questions.