We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2843578
Add customer to new appointment : 2nd try = no data
Closed

Comments

  •  3
    Alexandre started the conversation
    August 6, 2021 at 7:09pm

    Hi there,

    Does anyone noticed this small but annoying glitch, where typing a customer's name leads to no data?
    Let me explain a little bit : 

    • Add a new apppointment
    • Type a customer and then let the system find it
    • Then delete it and type another customer
    • No data, even if it exists...

    I send every step with screenshots enclosed.

    I hope that stuff will get a patch soon.

    Thanks

  •   [deleted] replied privately
  •  3
    Alexandre replied
    August 17, 2021 at 9:22pm

    Hey there,

    I tried both ways and it didn't work unfortunately. First option slowed the name searching process. But still "No data"

    Thanks.

  •   [deleted] replied privately