As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2843513
Auto refund on cancellation
Closed

Comments

  • Dsofo started the conversation
    August 6, 2021 at 5:01pm

    Im wondering if your woocommerce integration will allow me to use a plugin, made for woo, that facilitates automated refunds on the customers request. The plugin will automatically refund and digital purchase or su subscription. If not, as a developer, where could i find the logic to manipulate the cancellation feature to auto refund a customer? My client has amelia integrated and im wondering if i could add this feature?


    Thanks!!

  • [deleted] replied
    August 8, 2021 at 9:33am

    Hi Dsofo

    Thank you for reaching out to us.

    We have a native integration with WooCommerce but we cannot guarantee it will work with any of its addons. 

    Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view:

    window.beforeAddToCalendarLoaded()
window.beforeBookingLoaded()
window.beforeSearchLoaded()
window.beforeSearchFiltered()
window.afterSearchFiltered()
window.beforeConfirmedBooking()
window.beforeCatalogLoaded()
window.afterSelectCatalogCategory(object_category)
window.beforeCatalogCategoryLoaded(object_category)
window.beforeCatalogServiceLoaded(object_category, object_service)
window.afterSearchActivateService(object_appointment, object_serviceActive)
window.afterSearchGoToSecondStep(object_appointment, object_serviceActive)
window.afterBookingSelectDateAndTime(object_appointment, object_serviceId, object_providerId, object_locationId)
window.afterBookingSelectService(object_appointment, object_serviceId, object_providerId, object_locationId)
window.beforeConfirmBookingLoaded(object_appointment, object_service, object_provider, object_location)
window.afterConfirmBooking(object_appointment, object_service, object_provider, object_location)

    JS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the policy of our company.

    All those files that have extension .vue are compressed and minimized in JS files that is very hard and not recommended modifying. So in order to add some other features you can unminify the js and customize it.

  • Dsofo replied
    August 8, 2021 at 9:34pm

    Your response is much appreciated Blaženka,

    Do any of these views handle the cancellation of a booking specifically?

    I've had a brief look and the logic appears to be quite spread out.

    I'm hoping I can attach some logic to your code to trigger the woo plugin to make the refund.

    Thank you!!


  • [deleted] replied
    August 9, 2021 at 10:38am

    Hi, Dsofo,

    As my colleague Blaženka mentioned, unfortunately, Amelia isn't an open-source plugin, so we won't be able to share the source code with you.

    Also, if you consider customization as a possible solution, then you can reach out to our partners which do customize Amelia and check if it's possible to achieve and how much it will cost with them:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    Please let us know if you have any other questions.

    Best Regards.