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I purchased your plugin but whenever I try to activate the paid version in settings it wont allow me to enter the purchase code. It keeps saying upgrade even after I have purchased and made the upgrade.
Hi Jennifer
Thank you for reaching out to us.
Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that.
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.