Okay
  Public Ticket #2843289
probem with plugina
Closed

Comments

  • giando started the conversation

    We bought Amelia, but it doesn't meet our expectations. We needed it to book hotel rooms, so we ask for a refund of the amount. Thank you
  • [deleted] replied

    Hi giando

    We are sorry to hear that.

    Our plugin currently support time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is possible to use our plugin for this. If, however you need multi-days booking then you should check out our new feature Events.

    You can either create rooms where services are and create employee for each room (different one, so they can be bookable at the same time) and hide the employee selection with a simple CSS (we will explain later on ) or you can create each room as separate employee and create just one service to attach to each room. Just so you know each employee needs to have email, so if you don't need a separate email for each you can create with Gmail or outlook the same email with +number, and they will be seen as a different one (a would later explain you this in more details, but you should know that you need to use Gmail or Outlook).

    If your employee email address is [email protected] you can make more employees with same email adding numbers like [email protected],[email protected]... )

    And then you can use ameliabooking shortcode and on front-end you can hide with CSS  dropdawn with Employees.

    You can use this CSS rule on the page between style tags where you will hide Employee dropdawn:

    <style>
    .am-select-employee-option {    display: none;
    }
    </style>

    If you create just one employee and rooms as services, that means that rooms will not be bookable at the same time, since there is just one employee that is working (one employee/rooms one working hours - multiple employees/rooms multiple working hours). That is the reason why I offer you two other workarounds: rooms as services but with several employees hidden from the front-end, or rooms as employees with one service.

    Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.

    6366610744.png

    If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.

    After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    9137845838.png

    That means that the refund request is successfully submitted, and that you will receive your refund in 5 - 7 business days.