Okay
  Public Ticket #2843232
sms reply back
Closed

Comments

  • Márcio Cristiano Bento started the conversation

    Hi,
    I want to use the sms feature of amelia to ask for confirmation on the consult.

    The client/patient has to reply YES or NO to the SMS, is that possible with Amelia?

  • [deleted] replied

    Hi Márcio

    Thank you for reaching out to us.

    The SMS reply should come to the registered number, but please let us know if you experience any issues since this is third party service provider we will need to reach out to them for troubleshooting.

  • Márcio Cristiano Bento replied

    Hi, what do you mean by 'registered' number? I want to set up in a way that when the clients replies to the SMS notification, I get the SMS on my mobile.

  • [deleted] replied

    Hi Márcio

    I sincerely apologize it was my mistake. I just heard back from our developers and actually it is not possible to receive replies to SMS notifications sent directly from Amelia.

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.