We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Salutations,
I bought formidable Pro, WpDataTables and "Formidable integration for WpDataTables" to create online order forms; indispensable for my idea are the "product fields" that allow you to decide what to buy and provide you with the total price. Unfortunately the total field does not work correctly and the total is not shown in the corresponding table column. I enclose in the image the error that is reported. Thank you
Hi Extro
Thank you for reaching out to us.
The error indicates that you are trying to use a calculation function on a string type column. Can you please make sure there are no string type values in those columns and that the columns are set to integer or float?
Can you show us an example of the table and the settings where this happens?