We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2843010
Activation
Closed

Comments

  • Gary L becker started the conversation

    I had to reload my website from scratch. now when I try to activate wpdatatables, I receive an error message that I reached the maximum number of domains. the sites are www.419parks.us, www.419parks.us and the419parks.com. they all point to www.419parks.net


  • [deleted] replied

    Hi Gary,

    thank you for reaching out to us!

    Can you please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/wpDataTables, and go to manage domains; here you can check if all of the 419parks subdomains are registered; please let me know.